FAQs

  • How do I make an appointment? It’s easy. You can either call 770-250-7199 or click here to send us an appointment request online.
  • How do I cancel or reschedule my appointment? You can either call us at 770-250-7199 or log into your patient portal and send us a message. We require 24 hours of advance notice for cancelling your appointment.
  • What insurances do you take?

    *Please be aware that there are coverage exceptions for any insurance policy. For this reason, we can not guarantee specific benefit reimbursement:

    Aetna (HMO, POS, PPO)
    Ambetter
    BCBS (HMO, POS, PPO *excludes Pathway X plans)
    Beech Street (PPO)
    CareSource (*Marketplace plan only)
    Cigna (HMO, POS, PPO)
    Cigna HealthSpring
    Humana (HMO, POS PPO)
    LifeWell (HealthScope)
    Medicare
    NovaNet (PPO)
    PHCS/Multiplan (PPO)
    Tricare Prime (*Referral Required)
    Tricare Select (PPO)
    United Healthcare (HMO, PPO, POS)

    Are you out of network with any insurance plans?

    Our office is our of network and therefore can not file claims to the follow insurance companies:

    Alliant Health Plans
    Amerigroup
    Anthem BCBS Pathway X
    CareSource Medicaid
    Kaiser Exchange/HMO
    Optum VA
    Medicaid (All)
    Peach Care for Kids
    Peach State
    UHC Medicare (HMO)
    Wellcare (All)
  • What if you don’t take my insurance?
    For all carriers not mentioned in the list above we are considered an out of network provider, which means you would be responsible for the full cost of your visit. As an out of network provider, your charges may be higher from us compared to the charges of an in network provider but we can help by submitting the charges to your insurance carrier to see if they will reimburse you. Alternatively, you may choose to identify as a self pay patient (please see below). If you elect to self pay we cannot submit any of the charges to your insurance company.
  • What is self pay?
    Self pay is when you pay out of pocket for your entire visit rather than submit the charges to insurance. Our services are accessible to all individuals including those who do not have insurance or for who we are an out of network provider. We have developed a simple time based fee schedule that is similar to other professional service industries. Consultations are billed in 5 minute increments that start at $80. A consultation typically ranges from 5-15 minutes depending on the complexity of your concerns and whether office treatment is indicated. A complete version of this fee schedule will be provided with new patient paperwork if you identify as self pay at the time of booking your appointment.
  • How do you charge for cosmetic consultations?
    Our cosmetic consultation fee is based on our self pay fee schedule (please refer above). If you elect to purchase a cosmetic service or product through our practice we simply apply this consultation fee towards the purchase.

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