FAQs

  • What is your payment policy?
    We collect all copays, co-insurance, deductibles, and fee for service charges (self pay) at the time of service. We are a small practice committed to providing high quality care. This financial policy allows us to continue to focus our attention and resources on your care rather than administrative tasks.
  • Why do you keep my credit card on file?
    This is only required if you are unable to pay your balance at the time of service. If we need to charge your credit card for any unpaid balance, we will first notify you before submitting the charge. If you paid your balance with a credit card, you can also choose to keep your credit card on file as a convenience. Insurance verification is complicated therefore it is not uncommon to identify charges that require adjustment during our review period. When adjustments are needed, having a credit card on file allows us to quickly balance your statement. Your card will not be charged or credited until we have received your permission.
  • What happens if I miss my appointment?
    When you miss an appointment it limits our accessibility to others. We charge $45 for each missed medical appointment and $90 for surgical and cosmetic procedure appointments. The best way to avoid this financial penalty is to call 24 hours before your appointment to reschedule or cancel.
  • What if I am going to be late for my appointment?
    We understand that Atlanta traffic can sometimes be unpredictably bad. Our policy is to do our utmost to work our late patients back into the schedule. It is much easier to do this on some days than others. If you are late for a procedure or if we have a full schedule we reserve the right to ask you to reschedule.
  • Can my minor child be seen without a Guardian?
    We require the presence of a guardian for new patient visits and all procedural visits. Follow up visits do not require the presence of a guardian if we have your permission noted in your child’s chart.
  • Wireless Communication Policy and Consent: By providing Modern Dermatology Atlanta LLC with a phone number and/or email address you, or anyone authorized to act on your behalf, are providing express consent authorizing Modern Dermatology Atlanta LLC, as well as its agents, subsidiaries, affiliates, officers, partners, successors in interest, and any companies acting on its behalf, to contact you at any phone number or email address you provided or have provided at any time with information related to your account. By providing Modern Dermatology Atlanta LLC with any phone number or email address, you are confirming you are the owner of or are authorized to use the provided phone number or email address. You also confirm that you will notify Modern Dermatology Atlanta LLC immediately if you no longer own or are no longer authorized to use any phone number or email address you provided. You permit Modern Dermatology Atlanta LLC to contact you via live operator, automatic telephone dialing systems, prerecorded and artificial voice messages, text messages (SMS or MMS), or email. Phone numbers and email address you authorize to use to contact you include any that you provide and that you contact Modern Dermatology Atlanta LLC from, and that are provided by someone acting on your behalf, and any that Modern Dermatology Atlanta LLC locates from other lawful sources. You understand that you are solely responsible for payment of any message rates and data charges associated with communications you receive or send. By providing a phone number or email address, you acknowledge that you have read, fully understand, and will comply with this Wireless Communication Policy and Consent. 

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